Health conditions potentially impacted by counterfeit medicines

Other conditions

Have you or someone you know been looking for prescription-only medicines online?.

It is increasingly common for people to search online for information about a range of medical issues. Recent analysis of UK internet behaviour shows that, in addition to the medical conditions featured in the menu on the left, medicines that are searched for include:

• hair loss medicines
• contraception medicines
• antibiotics

Sometimes people will then try to purchase prescription-only medicines online.

Remember, don't by-pass the healthcare professional. Your GP, nurse and pharmacist are there to give you the right advice, from diagnosis through to treatment and ongoing management of your condition.

Well-known medicines purchased online have been found to be counterfeit. Don't put yourself at risk - always get a prescription, and always buy from registered sources.

Already have a prescription and want to buy medicines online?

An approved UK online pharmacy will be registered with the Royal Pharmaceutical Society of Great Britain (RPSGB), and will display an Internet Pharmacy Logo with a unique identifying number below the logo. To find out more go to www.internetpharmacylogo.org.

Want to know more about a medicine?

The Patient Information Leaflet (the leaflets provided with your medicine) and the Summary of Product Characteristics for all authorised medicines can be found on the Electronic Medicines Compendium web site.

Worried about a medicine?

To report a side-effect of a medicine you can go to any pharmacist or doctor or visit http://yellowcard.mhra.gov.uk/.

For any Pfizer medicine (bearing the Pfizer logo) you can contact Pfizer Drug Safety by telephone:
0845 300 8031 or fax: 0845 300 8032.

Think that your medicine might be fake?

The Medicines and Healthcare products Regulatory Agency monitor medicines and medical devices sold or distributed in the UK. We have powers which enable us to prosecute those who manufacture and distribute counterfeit products in the UK. If you have been offered what you suspect to be counterfeit products, or have seen them for sale or have bought them we would like you to tell us. Contact us by emailing the Enforcement Group at counterfeit@mhra.gsi.gov.uk or call our dedicated 24 hour counterfeit hotline 020 7084 2701, or you can write to us at Counterfeits, The Intelligence Unit, MHRA, Market Towers, 1 Nine Elms Lane, London, SW8 5NQ.

For more information visit www.mhra.gov.uk/buy-medicines-online

Want to get a prescription?

In most cases, a prescription is usually only provided following a face to face consultation with your doctor, nurse or other registered health professional. However, genuine medical care can also be provided by some healthcare providers online. Some of these healthcare providers will be registered with the Care Quality Commission (CQC) and employ General Medical Council (GMC) registered medical practitioners. Not all online healthcare providers need to be legally registered by the Care Quality Commission, though.

Websites run by registered services might include a link to their registration details on the CQC website and you can check the authenticity of such registered services by looking up their entry on the CQC database.